Sailors are encouraged to reach out to CGC by phone toll-free at 1-800-971-4288 or by email at CGCUSNavy@challengergray.com. Sailors who have been contacted by CGC and have a password for web access, can enroll at www.challengeressentials.com. For more information, access the transition assistance handbook on the Navy Personnel Command (NPC) ERB webpage or contact the NPC customer service center at 1-866-U-ASK-NPC (1-866-827-5672).
Transitioning Sailors to Get Assistance
Veterans information
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Transition benefits available to Sailors affected by the Enlisted Retention Board (ERB) are proving to be a valuable resource. About a third of ERB separating Sailors have connected with the outplacement consulting firm of Challenger, Gray and Christmas, Inc. (CGC) since January.